Last updated: September 25, 2026
1. Introduction
Zentara Capitals is committed to protecting personal information collected through the public website, online banking, mobile experiences, and customer interactions.
2. Information We Collect
Information may include contact details, account information, identity details, financial activity, support messages, device information, usage data, cookies, and security records.
3. How We Use Information
Information is used to provide banking services, process transactions, verify identity, prevent fraud, communicate with customers, improve services, and meet legal or operational requirements.
4. Information Sharing
Personal information is not sold. Information may be shared with service providers, legal or regulatory authorities, business-transfer parties, or others when customers consent or protection of rights requires it.
5. Data Security
Security measures may include encryption, access controls, authentication protocols, staff training, monitoring, and incident response procedures.
6. Your Rights
Depending on jurisdiction, customers may request access, correction, deletion, portability, restriction, objection, or withdrawal of consent.
8. Children's Privacy
Banking services are not directed to children under 13, and the bank does not knowingly collect personal information from children under 13.
9. Changes
This policy may be updated as practices, services, or applicable requirements change.
10. Contact
Questions about privacy practices should be routed through the published Zentara Capitals contact channels.